SerNet, aims at managing After Sales Service activities for a service organization. This application is use full for small and mid-size organization has fairly simple maintenance procedure and straight forward reporting system. Any of the CRM products is more or less a burden for them as they need to keep add-on data which is not essential or useful at the user ends. The product Service Soft is capable of providing unique benefit in these scenarios and generates good tangible value addition to the customer. The current product is a web based application, which can be accessed from anywhere.
Manage activities related to servicing / service engineers. It helps to generate site reports, strong analytics to generate quality reports. The application consists of covering all core needs of a service engineer while he is performing tasks on site. In true sense it is quick and reliable service management application.